Privacy Policy

What we collect

• We collect and process limited system-level metadata related to AI usage in order to provide our services.
• We do not store prompts, user inputs, or model outputs.
• Data is used solely to generate structured insights, reports, and system-level summaries.
• We do not sell or share customer data with third parties.
• All data is handled in accordance with applicable data protection laws, including GDPR.

How we handle your data

• We act as a data processor for system-level metadata.
• We process data only for the purpose of providing our services.
• We implement appropriate technical and organisational measures to protect data.
• We do not process personal data unless explicitly required and agreed.
• Customers remain the data controller at all times.

Contact

For any data-related queries, please contact us at support@plexiance.com.